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Visidea – Terms & Conditions of Service

Last updated: 08/09/2025

These Terms & Conditions (“Terms”) govern the access to and use of the Visidea software-as-a-service platform provided by Inferendo S.r.l. (“Inferendo”, “Provider”, “we”, “our”, “us”). By registering, accessing, or using the Service, the client (“Client”, “User”, “you”) agrees to be bound by these Terms, which constitute a legally binding agreement between the Client and Inferendo.

If you do not agree with these Terms, you must not use the Service.

 

1. Definitions

  • Service: the SaaS platform provided by Inferendo, including related software, APIs, and support.

  • Client Data: all data, files, or information that the Client inputs, uploads, or otherwise provides to the Service.

  • Agreement: this document, including any policies referenced herein.

 

2. Scope of Service

2.1 Inferendo provides access to its SaaS platform on a subscription basis.
2.2 The functionalities available to the Client depend on the selected subscription plan.
2.3 Inferendo may improve, update, or modify the Service at any time, without materially reducing its core functionalities.

 

3. Registration and Access

3.1 The Client must register for an account to access the Service.
3.2 The Client is responsible for keeping login credentials secure and confidential.
3.3 The Client shall ensure that its use of the Service complies with these Terms and all applicable laws.

 

4. Acceptable Use

4.1 The Client shall not:

  • Use the Service for unlawful purposes.

  • Attempt to copy, reverse engineer, or resell the Service.

  • Upload data that is illegal, harmful, or infringes third-party rights.

 

5. Fees and Payment

5.1 Subscription fees are specified on the website or agreed separately.
5.2 Fees are due in advance and are non-refundable, unless otherwise required by law.
5.3 Inferendo reserves the right to suspend or terminate accounts for late or unpaid fees.

 

6. Intellectual Property

6.1 Inferendo retains all rights, title, and interest in and to the Service, including software, algorithms, and documentation.
6.2 Nothing in these Terms transfers ownership of Inferendo’s intellectual property to the Client.

 

7. Confidentiality and Data Use

7.1 Inferendo will treat Client Data as confidential and will not disclose it to third parties, except as necessary to provide the Service or as required by law.

7.2 The Client grants Inferendo a license to process Client Data for the purposes of operating and maintaining the Service.

7.3 Use and Retention of Data for AI Model Improvement
The Client acknowledges and agrees that all data entered, processed, or otherwise generated through the Service may be retained by Inferendo indefinitely and used, both during and after the term of this Agreement, for the purpose of improving, training, and developing its artificial intelligence models and related technologies. Such use shall not be limited by the termination of this Agreement. Inferendo shall ensure that any retained data used for such purposes is anonymized or pseudonymized so that it does not disclose the Client’s identity or confidential business information to third parties, and shall process such data in compliance with applicable data protection and privacy laws.

 

8. Data Protection

8.1 Inferendo processes personal data in accordance with applicable data protection laws, including the GDPR (where applicable).
8.2 More details on how Inferendo collects and processes personal data are provided in the Data Processing Addendum.

 

9. Term and Termination

9.1 These Terms remain in effect as long as the Client uses the Service or maintains an active subscription.
9.2 Either party may terminate the Agreement at any time by providing written notice or by closing the account.
9.3 Inferendo may suspend or terminate access immediately in case of breach of these Terms.
9.4 Termination does not affect Inferendo’s right to retain and use Client Data as outlined in Article 7.3.

 

10. Limitation of Liability

10.1 To the maximum extent permitted by law, Inferendo shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of data, profits, or business opportunities.

10.2 Inferendo’s total liability under these Terms shall not exceed the amount paid by the Client in the 12 months preceding the claim.

 

11. Indemnification

The Client agrees to indemnify and hold Inferendo harmless from any claims, damages, or liabilities arising out of the Client’s use of the Service or violation of these Terms.

 

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Italy. Any disputes arising out of or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of Milan, Italy, unless otherwise required by applicable mandatory law.

 

13. Changes to the Terms

Inferendo may modify these Terms at any time. The updated version will be published on this page, with the “Last updated” date changed accordingly. Continued use of the Service constitutes acceptance of the revised Terms.

 

14. Contact

For questions about these Terms, please contact:
Inferendo S.r.l.
Via Firenze 37 – 15121 Alessandria – Italy
Email: hello@visidea.ai